warga88Privacy Policy
This page describes what we collect when you use warga88 and how we keep that data protected. We take your privacy seriously and operate under clear, transparent principles. Our commitment is to handle your personal information responsibly, comply with applicable data protection standards, and give you control over your own data.
When you create an account on warga88, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or place bets on Liga 1, Piala AFF, Champions League, or our live-dealer tables, you share information with us. We explain below what we collect, why we collect it, and how we protect it.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
What We Collect and Why
Account registration data
We collect your name, email address, phone number, and date of birth when you register on warga88. We use this information to create and manage your account, verify your identity, and communicate with you about your account status, deposits, withdrawals, and betting activity. Your email and phone are also used for account recovery if you lose access to your login credentials.
Payment and financial information
When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction records, payment method details, and deposit amounts. We do not store your full bank account number or credit card number on our servers. Payment processing is handled by third-party payment processors who comply with PCI DSS (Payment Card Industry Data Security Standard). We retain transaction records for accounting, fraud prevention, and regulatory compliance purposes.
Identity verification documents
Before your first withdrawal, we require identity verification. We collect scans or photos of your Indonesian national ID (KTP), passport, or driver's license. We use this information to verify your identity, prevent fraud, and comply with anti-money-laundering (AML) regulations. We store these documents securely and do not share them with third parties except where required by law or our payment processors.
Your data is encrypted in transit and at rest
We use industry-standard encryption (TLS 1.2+) to protect data transmitted between your device and our servers. Stored data is encrypted using AES-256 or equivalent. Our servers are located in secure data centres with restricted physical access and continuous monitoring.
Betting and activity logs
We log your betting activity, including bets placed on Liga 1, Piala Indonesia, Piala AFF, Champions League, live-dealer tables, slot games, and esports markets. We record the time, amount, outcome, and any winnings or losses. We use this data to calculate your account balance, detect suspicious activity, and provide you with a complete history of your account activity. You can view your full betting history in your account dashboard at any time.
Device and usage information
We collect information about the device you use to access warga88, including your device type, operating system, browser type, IP address, and approximate location (based on IP geolocation). We use this information to detect fraud, prevent unauthorized access, optimize our platform for different devices, and understand how users interact with warga88. We do not use precise GPS location tracking.
Cookies and tracking
We use cookies and similar tracking technologies to remember your login session, store your preferences, and measure how you use warga88. Cookies are small text files stored on your device. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them or they expire). You can disable cookies in your browser settings, but some features of warga88 may not work correctly without them.
Your Rights and Our Commitments
Third-party processors and data sharing
We share your data with third-party service providers only when necessary to deliver our service. These include payment processors (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), identity verification providers, and customer support platforms. We require all third parties to sign data processing agreements and comply with applicable data protection standards. We do not sell your personal data to advertisers or marketing companies.
Data retention
We retain your account data, transaction records, and betting history for as long as your account is active and for a minimum of five years after account closure to comply with financial and anti-money-laundering regulations. Identity verification documents are retained for the same period. You can request deletion of non-essential data by contacting our support team, subject to legal and regulatory requirements.
Your rights
You have the right to access, correct, or delete your personal data. You can update your account information (name, email, phone) directly in your account settings. To request a copy of all data we hold about you, or to request deletion of your account and associated data, contact our support team via email or chat. We will respond to data access and deletion requests within ten business days, subject to legal and regulatory obligations.
Account security and password management
We are responsible for protecting your data on our servers. You are responsible for protecting your login credentials. Do not share your password with anyone. If you suspect unauthorized access to your account, change your password immediately and contact our support team. We offer two-factor authentication (2FA) via email or SMS to add an extra layer of security to your account. We recommend enabling 2FA, especially if you access warga88 from public networks.
Contact and support
If you have questions about our privacy practices, want to exercise your data rights, or suspect a data breach, contact our support team. We provide English-language support via email, live chat, and phone during business hours. Our team can assist with account recovery, data access requests, and privacy concerns. Response times vary depending on the complexity of your request, but we aim to respond to all inquiries within five business days.
We at warga88 believe that transparency and user control are essential to a trustworthy platform. Your data belongs to you, and we handle it with care.